Once I receive a paid order, I will ship within 1-2 days. Insurance will be provided for items over $100 purchase price. I offer free shipping on orders over $50 unless expedited shipping is chosen. Expedited shipping will have a set price.
SHIPPING DAMAGES
I take extra care to pack orders to prevent damage and breakage during shipment. In the unfortunate event that your order arrives damaged, please follow these directions closely so insurance is not voided. Please note that only orders over $75 receive insurance.
-If the package shows visible damage upon arrival, ask the carrier to record the damage and open the package in front of the carrier if possible. Have the carrier record the damage to the ordered piece.
-Notify me immediately via email that your item(s) arrived damaged. Please take a photo of the damage and attach it to the email.
-Take the entire order, with all contents and all original packing material, to the local Post Office immediately and file a claim.
-The USPS will send the claim to me for processing.
-Do not mail the damaged items back to me as this will void the USPS insurance and I will not be able to give you a refund.
If your order was delivered by UPS, please contact UPS to file a claim in the same manner.